Smartwaiver - Notice history

Waiver Delivery - Operational

100% uptime
Sep 2026 · 100%Oct · 99.9%Nov · 100%
Sep 2026
Oct 2026
Nov 2026

Waiver URLs - Operational

100% uptime
Sep 2026 · 100%Oct · 100%Nov · 100%
Sep 2026
Oct 2026
Nov 2026

Verification & Follow-up Emails - Operational

100% uptime
Sep 2026 · 100%Oct · 100%Nov · 100%
Sep 2026
Oct 2026
Nov 2026

Waiver Data Processing - Operational

100% uptime
Sep 2026 · 100%Oct · 100%Nov · 100%
Sep 2026
Oct 2026
Nov 2026

Deliver Waiver to Console - Operational

100% uptime
Sep 2026 · 100%Oct · 99.9%Nov · 100%
Sep 2026
Oct 2026
Nov 2026

Kiosk App - Operational

100% uptime
Sep 2026 · 100%Oct · 99.9%Nov · 100%
Sep 2026
Oct 2026
Nov 2026

Apple/iOS - Operational

100% uptime
Sep 2026 · 100%Oct · 100%Nov · 100%
Sep 2026
Oct 2026
Nov 2026

Android - Operational

100% uptime
Sep 2026 · 100%Oct · 100%Nov · 100%
Sep 2026
Oct 2026
Nov 2026

View Signed Waivers - Operational

100% uptime
Sep 2026 · 100%Oct · 100%Nov · 100%
Sep 2026
Oct 2026
Nov 2026

Check-in - Operational

100% uptime
Sep 2026 · 100%Oct · 100%Nov · 100%
Sep 2026
Oct 2026
Nov 2026

Waiver Editor - Operational

100% uptime
Sep 2026 · 100%Oct · 100%Nov · 100%
Sep 2026
Oct 2026
Nov 2026

Events - Operational

100% uptime
Sep 2026 · 100%Oct · 100%Nov · 100%
Sep 2026
Oct 2026
Nov 2026

Data Exports - Operational

100% uptime
Sep 2026 · 100%Oct · 100%Nov · 100%
Sep 2026
Oct 2026
Nov 2026

WaiverSync - Operational

100% uptime
Sep 2026 · 100%Oct · 100%Nov · 100%
Sep 2026
Oct 2026
Nov 2026

Analytics - Operational

100% uptime
Sep 2026 · 100%Oct · 100%Nov · 100%
Sep 2026
Oct 2026
Nov 2026

Waiver Signing - Operational

100% uptime
Sep 2026 · 100%Oct · 100%Nov · 100%
Sep 2026
Oct 2026
Nov 2026

Apple/iOS - Operational

100% uptime
Sep 2026 · 100%Oct · 100%Nov · 100%
Sep 2026
Oct 2026
Nov 2026

Android - Operational

100% uptime
Sep 2026 · 100%Oct · 100%Nov · 100%
Sep 2026
Oct 2026
Nov 2026

Account Management - Operational

100% uptime
Sep 2026 · 100%Oct · 100%Nov · 100%
Sep 2026
Oct 2026
Nov 2026

Payment Processing - Operational

100% uptime
Sep 2026 · 100%Oct · 100%Nov · 100%
Sep 2026
Oct 2026
Nov 2026

Plan Management - Operational

100% uptime
Sep 2026 · 100%Oct · 100%Nov · 100%
Sep 2026
Oct 2026
Nov 2026

Staff Users - Operational

100% uptime
Sep 2026 · 100%Oct · 100%Nov · 100%
Sep 2026
Oct 2026
Nov 2026

API & Integrations - Operational

100% uptime
Sep 2026 · 100%Oct · 100%Nov · 100%
Sep 2026
Oct 2026
Nov 2026

Smartwaiver API - Operational

100% uptime
Sep 2026 · 100%Oct · 100%Nov · 100%
Sep 2026
Oct 2026
Nov 2026

Webhooks - Operational

100% uptime
Sep 2026 · 100%Oct · 100%Nov · 100%
Sep 2026
Oct 2026
Nov 2026

3rd Party Integrations - Operational

100% uptime
Sep 2026 · 100%Oct · 100%Nov · 100%
Sep 2026
Oct 2026
Nov 2026

SMS - Operational

100% uptime
Sep 2026 · 100%Oct · 100%Nov · 100%
Sep 2026
Oct 2026
Nov 2026

Console App - Operational

100% uptime
Sep 2026 · 100%Oct · 99.9%Nov · 100%
Sep 2026
Oct 2026
Nov 2026

Smartwaiver Console - Operational

100% uptime
Sep 2026 · 100%Oct · 99.9%Nov · 100%
Sep 2026
Oct 2026
Nov 2026

Waiver Processing - Operational

100% uptime
Sep 2026 · 100%Oct · 99.9%Nov · 100%
Sep 2026
Oct 2026
Nov 2026

Core Application - Operational

100% uptime
Sep 2026 · 100%Oct · 99.9%Nov · 100%
Sep 2026
Oct 2026
Nov 2026

Smartwaiver Support - Operational

100% uptime
Sep 2026 · 100%Oct · 99.9%Nov · 100%
Sep 2026
Oct 2026
Nov 2026

Kiosk App - Operational

100% uptime
Sep 2026 · 100%Oct · 99.9%Nov · 100%
Sep 2026
Oct 2026
Nov 2026

Console App - Operational

100% uptime
Sep 2026 · 100%Oct · 99.9%Nov · 100%
Sep 2026
Oct 2026
Nov 2026

Mobile App - Operational

100% uptime
Sep 2026 · 100%Oct · 99.9%Nov · 100%
Sep 2026
Oct 2026
Nov 2026

Payment Processing - Operational

100% uptime
Sep 2026 · 100%Oct · 100%Nov · 100%
Sep 2026
Oct 2026
Nov 2026

API / Webhooks - Operational

100% uptime
Sep 2026 · 100%Oct · 100%Nov · 100%
Sep 2026
Oct 2026
Nov 2026

3rd Party Integrations - Operational

100% uptime
Sep 2026 · 100%Oct · 100%Nov · 100%
Sep 2026
Oct 2026
Nov 2026

Reporting - Operational

100% uptime
Sep 2026 · 100%Oct · 100%Nov · 100%
Sep 2026
Oct 2026
Nov 2026

Notifications - Operational

100% uptime
Sep 2026 · 100%Oct · 100%Nov · 100%
Sep 2026
Oct 2026
Nov 2026

Waiver Delivery - Operational

100% uptime
Sep 2026 · 100%Oct · 100%Nov · 100%
Sep 2026
Oct 2026
Nov 2026

Waiver Processing - Operational

100% uptime
Sep 2026 · 100%Oct · 100%Nov · 100%
Sep 2026
Oct 2026
Nov 2026

WaiverSync - Operational

100% uptime
Sep 2026 · 100%Oct · 100%Nov · 100%
Sep 2026
Oct 2026
Nov 2026

Notice history

View current status

Nov 2026

No notices reported this month

Oct 2026

Issue with Customer Support Email Address - Workaround Provided
ResolvedPartial outage1 hour 1 minute
  • UpdateUTC

    Emails sent to support@smartwaiver.com are being delivered successfully.

  • ResolvedUTC

    Emails sent to support@smartwaiver.com are being delivered successfully.

  • InvestigatingUTC

    We are currently investigating an issue affecting email delivery to support@smartwaiver.com.

    While our team works to identify and resolve the issue, please contact Support at support@smartwaiver.zendesk.com. Requests sent to this address will be handled through our normal support process with no disruption to service.

    We appreciate your patience and will provide updates as more information becomes available.

SMS Reminder Delivery Disruption (Third-Party Provider)
ResolvedDegraded performance2 hours 51 minutes
  • ResolvedUTC

    Resolved - Twilio has resolved the service disruption affecting SMS reminder delivery through their platform. SMS reminders are now being delivered as expected.

     

    For additional information, please visit Twilio's Status Page: https://status.twilio.com/

  • InvestigatingUTC

    We are aware of an issue affecting SMS reminder delivery due to an ongoing disruption with our third-party messaging provider, Twilio. Customers may experience delays or failures when sending SMS reminders. All other Smartwaiver services remain unaffected and are operating normally.

    For more information on Twilio’s recovery efforts, please visit Twilio’s status page: https://status.twilio.com/

Sep 2026

No notices reported this month

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