Smartwaiver - Service Disruption: Smartwaiver Currently Unavailable – Incident details

Service Disruption: Smartwaiver Currently Unavailable

ResolvedMajor outage29 minutes

Affected

Core Application

Major outage from 8:36 PM to 9:05 PM

Kiosk App

Major outage from 8:36 PM to 9:05 PM

Console App

Major outage from 8:36 PM to 9:05 PM

Mobile App

Major outage from 8:36 PM to 9:05 PM

Waiver Delivery

Major outage from 8:36 PM to 9:05 PM

Deliver Waiver to Console

Major outage from 8:36 PM to 9:05 PM

  • ResolvedUTC

    The service outage affecting the Smartwaiver website, account login, dashboard, and waiver functionality has been resolved. Service was unavailable from approximately 3:22 PM to 4:44 PM ET on October 19, 2026. Our team has confirmed that the affected services are stable and operating as expected. 

  • InvestigatingUTC

    We are currently investigating a service disruption that is preventing access to the Smartwaiver website, account login, and dashboard functionality. Our team is actively working to identify the cause and restore service as quickly as possible. We will provide additional updates as our investigation progresses.