Data Exports Error

Resolved

Degraded performance

Started 5 months agoMay 26, 2026Lasted 1036 hours 25 minutesMay 26, 20264:43 PMJuly 08, 20269:08 PMUTC

Affected

Smartwaiver Console

Data Exports

Updates

Resolved
July 08, 2026 at 9:08 PMUTC
Resolved
July 08, 2026 at 9:08 PMUTC
We've now resolved the incident. Thanks for your patience.
Identified
May 27, 2026 at 6:09 PMUTC
Identified
May 27, 2026 at 6:09 PMUTC
We've confirmed there is a problem, we're working to resolve it.
Investigating
May 26, 2026 at 4:43 PMUTC
Investigating
May 26, 2026 at 4:43 PMUTC
We are looking into reports of some account exports not downloading correctly and returning an error response. Our engineering team is investigating now and we hope to have this resolved as quickly as possible.

Smartwaiver - Data Exports Error – Incident details