Smartwaiver - Data Exports Error – Incident details

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Data Exports Error

ResolvedDegraded performance1036 hours 25 minutes

Affected

Smartwaiver Console

Degraded performance from 4:43 PM to 9:08 PM

Data Exports

Degraded performance from 4:43 PM to 9:08 PM

  • ResolvedUTC

    We've now resolved the incident. Thanks for your patience.

  • IdentifiedUTC

    We've confirmed there is a problem, we're working to resolve it.

  • InvestigatingUTC

    We are looking into reports of some account exports not downloading correctly and returning an error response. Our engineering team is investigating now and we hope to have this resolved as quickly as possible.

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