Billing System Maintenance

JAN28

CompletedJanuary 28, 2026 at 4:30 AM – 1:00 PMUTC

Affects

Waiver Delivery

SMS

Smartwaiver Console

Events

Account Management

Payment Processing

Updates

Completed
January 28, 2026 at 1:00 PMUTC
Completed
January 28, 2026 at 1:00 PMUTC
The maintenance is now complete. Thanks for your patience.
Update
January 28, 2026 at 5:28 AMUTC
Update
January 28, 2026 at 5:28 AMUTC
We’re currently migrating our billing processing system. During this time, the Billing page, Send Your Waiver page, and Events page may be unavailable, and banner messaging around expired trial periods can be ignored. All other parts of the system will remain fully functional. We appreciate your patience. For the latest updates, please visit our Status Page.
In progress
January 28, 2026 at 4:30 AMUTC
In progress
January 28, 2026 at 4:30 AMUTC
The scheduled maintenance is now underway. We'll keep you updated on our progress.
Planned
January 23, 2026 at 9:56 PMUTC
Planned
January 23, 2026 at 9:56 PMUTC
We will be performing a planned migration of our billing processing system. Once maintenance begins, access to the billing page will be temporarily unavailable. No other areas of the system will be affected. At this time, no action is required. This page will be updated when maintenance officially begins and as progress continues.

Smartwaiver - Billing System Maintenance – Maintenance details