Smartwaiver - Signed waivers delayed from appearing in the console – Incident details

All systems operational

Signed waivers delayed from appearing in the console

Resolved
Degraded performance
Started 10 months agoLasted 1 hour 8 minutes

Affected

Waiver Delivery

Degraded performance from 12:50 AM to 1:58 AM

Waiver URLs

Degraded performance from 12:50 AM to 1:58 AM

SMS

Degraded performance from 12:50 AM to 1:58 AM

Updates
  • Resolved
    UTC
    Resolved

    We've now resolved the incident. Thanks for your patience.

  • Investigating
    UTC
    Investigating

    We are aware of an issue causing signed waivers to be delayed from appearing in the console. Waivers are processing but at a slower rate than normal causing the servers to become backed up. We are currently seeing delays of around 30 minutes and will update when we know more.

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