Resolved

We've now resolved the incident. Thanks for your patience.

Avatar for Zach Tylar
Zach Tylar
Investigating

We are aware of the issue with some accounts that is preventing users from viewing or changing the card on file. Our Dev team is currently working on a fix and we thank you for your patience while we get that sorted out. If you do need assistance with your payment method, please reach out to us at support@smartwaiver.com for assistance.

Avatar for Zach Tylar
Zach Tylar
Began at:

Affected components
  • Account Management
    • Payment Processing
    • Plan Management