Resolved

AWS have resolved the incident. Thanks for your patience.

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Zach Tylar
Recovering

AWS is currently experiencing a large scale outage that is impact all Smartwaiver services intermittently. It looks to be recovering but issues may still present as services are restored. Please check AWS status page for the most up to date information - https://health.aws.amazon.com/health/status

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Zach Tylar
Began at:

Affected components
  • Waiver Delivery
    • Waiver URLs
    • SMS
  • Waiver Processing
    • Waiver Signing
    • Verification & Follow-up Emails
    • Waiver Data Processing
    • Deliver Waiver to Console
  • Kiosk App
    • Apple/iOS
    • Android
  • Console App
    • Apple/iOS
    • Android
  • Smartwaiver Console
    • View Signed Waivers
    • Check-in
    • Waiver Editor
    • Events
    • Data Exports
    • WaiverSync
    • Analytics
  • Account Management
    • Payment Processing
    • Plan Management
    • Staff Users
  • API & Integrations
    • Smartwaiver API
    • Webhooks
    • 3rd Party Integrations