December 2025

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2025
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2024
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30 December 2025

Resolved Ended:

Intermittent Issue Viewing Signed Waiver PDFs

We are investigating an intermittent issue where viewing a signed waiver PDF may result in a black or blank screen. All waiver data is being captured and sav...

Smartwaiver Console
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14 Days without incident

15 December 2025

Resolved Ended:

Post-server update issues

After our server update, we have identified several issues. Most critical issues have been addressed, but there are a few outstanding that we are working on....

Waiver Delivery
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5 Days without incident

09 December 2025

Resolved Ended:

Signed waivers delayed from appearing in the console

We are aware of an issue causing signed waivers to be delayed from appearing in the console. Waivers are processing but at a slower rate than normal causing ...

Waiver Delivery
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08 December 2025

Resolved Ended:

CSV Data Exports

We are experiencing an issue with CSV exports not processing when running them from within the account. We are looking into it, but for now if you need an ex...

Smartwaiver Console
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Complete Ended:

Planned Server Maintenance

Smartwaiver will be undergoing server maintenance to increase overall system capacity, reliability, and security. We have conservatively scheduled a maintena...

Waiver Delivery Waiver Processing Kiosk App Console App Smartwaiver Console Account Management API & Integrations
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