Identified
Pre-waiver video playback issues in the Kiosk app
We have been made aware of an issue where in some cases pre-waiver videos do not play or are skipped entirely when trying to view them from the Kiosk app. Ou...
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Resolved Ended: 16:26 UTC - 2 February 2026
Unable to add Event Managers to Events
We are aware of a issue that is preventing users from adding Event Managers to active Events. We are activly looking into this and will update here as soon a...
Resolved Ended: 15:10 UTC - 29 January 2026
Waiver Publishing issues
We are aware of a issue preventing users from publishing new versions of their waiver templates. Our development team is looking into it now and we hope to h...
Resolved Ended: 21:47 UTC - 28 January 2026
Payments Issues
We are aware of the issue with some accounts that is preventing users from viewing or changing the card on file. Our Dev team is currently working on a fix a...
Complete Ended: 13:00 UTC - 28 January 2026
Billing System Maintenance
We will be performing a planned migration of our billing processing system. Once maintenance begins, access to the billing page will be temporarily unavailab...
Last incident at 16:26 UTC - 2 February 2026